Coordinate Labs

Every enquiry captured, tracked and synced to the CRM you already use.

We connect your website forms to one reliable lead inbox, then move each lead into HubSpot. You see what arrived, who owns it and whether the sync worked.

Now taking a small number of pilot customers.

Example lead timelineIllustrative
  1. Website form receivedContact page, new enquiry
    Captured
  2. Checked and added to the lead inboxSource, status and owner recorded
    New
  3. HubSpot sync attemptedThe provider timed out
    Failed
  4. Retried automaticallyContact created once, no duplicate
    Synced
Every lead keeps its own history, so a failed hand-off is visible instead of silent.

Enquiries shouldn't depend on someone remembering to copy them over.

  • Leads arrive in too many places

    Website forms, shared inboxes and campaigns each hold part of the picture, and each needs checking.

  • Manual copying creates gaps

    Re-typing details into a CRM leads to duplicate contacts, missing fields and slow first replies.

  • Failed hand-offs go unnoticed

    When an integration stops working, there is usually no record of what was lost or what to fix.

From form submission to CRM contact, with a record at every step.

  1. Capture

    Your website form or a generic webhook sends each enquiry to your private workspace.

  2. Organise

    Every lead lands in one inbox with its source, status and owner. Statuses are New, Contacted, Qualified, Unqualified and Converted.

  3. Sync

    You connect HubSpot through its official sign-in. Leads create or update a contact using field mappings and duplicate rules you review first.

  4. Verify

    Each lead shows its sync result, last success and any error, so your team knows when something needs attention.

Lead Capture & CRM Sync Implementation

A fixed-scope pilot that gets one real lead source flowing into your CRM, with the handover to run it yourselves.

Scope and pricing are agreed with each pilot customer. Third-party charges, such as your HubSpot plan, are billed separately.

  • One website form or lead source connected
  • Your workspace and unified lead inbox, set up
  • Basic status and assignment workflow
  • HubSpot connection with one-way contact sync
  • Testing, handover and a short support period
  • Optional ongoing monitoring and maintenance

Start narrow, add channels as customers need them.

Channel and integration roadmap
Channel or integration What it does Status
Website forms and webhooks Sends enquiries into your lead inbox In pilot scope
HubSpot Creates or updates contacts, one way In pilot scope
Inbound email forwarding Turns forwarded emails into leads Planned next
WhatsApp Business and Gmail Adds more capture routes Later, based on demand

Software development and integration consulting.

The lead inbox is our focused product. Alongside it, we build custom software, connect business systems through their APIs and automate manual workflows.

Typical customers are small and mid-sized service businesses, agencies and B2B providers that handle enquiries from a website or email and use, or are adopting, a CRM.

Questions we expect.

Do I have to replace my CRM?

No. The lead inbox sits between your enquiry channels and the CRM you already use. The first release syncs contacts one way into HubSpot.

Which channels and tools are supported first?

Website forms and generic webhooks, with a one-way HubSpot contact sync. Inbound email forwarding is planned next. WhatsApp Business Platform and Gmail are considered later, based on demand.

Who owns the connected accounts?

You do. Integrations connect to accounts you own, and you can disconnect them at any time.

How is a pilot priced?

Each pilot is scoped with you: an implementation fee, plus optional recurring monitoring and maintenance. Third-party charges such as HubSpot are billed separately and stay transparent.

Tell us where your enquiries arrive today.

Send a short note about your lead sources, how many enquiries you get in a typical month and which CRM your team uses. We reply with whether a pilot is a good fit.